Privacy Policy
1. Your privacy is important to us
We are committed to protecting the privacy of our clients and users of our website and services. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to protect it. From time to time, we will notify you of any changes or additions to how we handle your information. When you receive this further information, please consider it carefully. Please also regularly visit our website as we will update this Privacy Policy from time to time.
2. Who we are
JRoc Global is a digital marketing agency that provides a range of services including (but not limited to) website design and development, a.i & business automation technology and services, logo design and branding, digital content creation, social media marketing, branded events and promotional products.
JRoc Global ABN 38 161 783 385 may consist of any parent company, subsidiaries and any subsidiary of its parent company from time to time. In this Privacy Policy, we refer to JRoc Global as “we”, “us” or “our”.
3. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
4. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
5. Cookies
Cookies are text files that are downloaded to your computer or mobile device when you visit a website. As you browse, cookies gather information about your use of that website. They enable the site to learn your preferences and behaviour by sending the information collected back to the originating website each time you visit the site.
The aim of cookies is to enable the site to provide a more tailored experience to the user. Some types of cookies also perform essential functions to enhance the user’s experience and the site functionality. There are number of different types of cookies, including session cookies, persistent cookies, first and third party cookies, necessary cookies, functional cookies, social and tracking cookies.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
By checking your browser settings, you can control how cookies are used on your computer or device. In relation to third-party ad servers, or to learn more about not having this information used to target advertisements to you, please visit DoubleClick’s website at http://www.google.com/doubleclick.
Please note that some of the cookies we use may be essential to ensuring privacy and protection of data and functionality. If you delete or block certain cookies, your experience on our websites and services may be affected. You may discover that functionality is limited or some parts of the website do not work at all.
6. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
7. Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
8. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
9. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
10. Where your data is sent
Visitor comments may be checked through an automated spam detection service.
11. What personal data do we collect and why?
When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the Form fields.
12. How long we retain your data
When visitors or users submit a form we retain the data for 30 days.
13. Where we send your data
All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on the form submission.
14. Third Parties
We use Google reCAPTCHA for spam protection. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.
We use Mailchimp to manage our subscriber list. Their privacy policy can be found here : https://mailchimp.com/legal/privacy/.
We use Facebook Ads and Google Ads to display advertisements to potential clients and customers. Their respective privacy policies can be found here: https://facebook.com/privacy/policy and here: https://policies.google.com/privacy.
14.1 Use of Google Analytics
JRoc Global uses Google Analytics to collect information about your use of our website, including the pages you visit, the time you spend on each page, and the website from which you came. This information helps us to understand how our website is being used and make improvements to better serve our clients and customers.
14.2 Information Collected by Google Analytics
Google Analytics collects information such as your IP address, browser type, and language, as well as information about your use of our website. This information is processed by Google in accordance with their Privacy Policy.
14.3 Control of Information Collected by Google Analytics
You have control over the information collected by Google Analytics through the settings in your Google account and browser. To learn more about the information collected by Google Analytics and how to control it, please refer to the Google Privacy Policy.
15. Further Information
We hope that this Privacy Policy provides you with the information you need to make informed decisions about your personal information and privacy.
To contact us for further information, you can email us at hello@jrocglobal.com.au or call 1800 718 398.
Our contact details are also available on our website https://jrocglobal.com.au